FAQ

How long will it take for my order to arrive?
Our average lead times for orders are between 1-2 weeks depending on the item, for details, see individual products listings.
If you require an item with urgent delivery please contact us before placing your order and we will advise whether we can meet your requirements.

Do you offer custom designs?
Yes, please select the 'Personalised Prints' option from our shop menu and we will create your very own bespoke design.

Do you provide worldwide shipping or only ship to the UK?
Yes, we now ship worldwide. Unfortunately, we are unable to ship international orders to PO Boxes or hotels.
If upon checkout your chosen country doesn't appear under shipping, please contact us and we will do our best to accommodate your requirements.
 
How do I personalise my order?
For all personalised prints, please enter your instructions in the note to seller box, upon check out.
 
Can I order a print in a different colour?
This will depend on your chosen design, however, the majority of our prints can be personalised to your chosen colour palette. Please contact us to discuss.
 
Can I order a print in a different size?
We currently offer seven different image sizes for our prints:
7 x 5 inches
8 x 6 inches (A5)
10 x 8 inches
12 x 8 inches (A4)
12 x 10 inches
14 x 11 inches
16 x 12 inches (A3)

If you require a custom size, please contact us to discuss your options.

Do you offer framing for your prints and posters?
All our prints are unframed, we do not provide any framing options.
 
Can I change or cancel my order?
Requests to change or cancel orders after confirmation will unfortunately not be possible in most cases. However, please contact us and we will do our best to accommodate your requirements.
 
Why has my order has not arrived in the expected time frame?
If your item doesn't arrive within the estimated timeframe please contact us as soon as possible.
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